Not resolved

13 Dec 08. Hired two crews, one to load in Huntsville, AL and one to off-load in Louisville, KY.

Loading crew failed to properly load and wrap new furniture in a safe protective manner with blanket wraps or straps. Damaged front door of home that is for sale. Now many gouges in several new pieces of furniture were discovered and witnessed by unloading crew. Same company, vast experience between the two crews.

Huntsville, Al company (256-885-2515, Charles Tolbert, Claims Mgr) refused to have nicks/gouges repaired. DO NOT USE this particular business.

Will now sue for damages if not corrected. With BRAC military moves to Redstone Arsenal, we need to pass the word on this business that does not have the integrity to stand behind their advertised business.

Monetary Loss: $12.

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